AI & Automation
Automation for repetitive work.
Practical automation for small and mid-sized businesses: chat assistants, document and data processing, workflow automation and integrations with AI platforms.
Our approach
We’re careful with AI projects. The useful ones are usually modest: a chat assistant that answers the questions your staff answer twenty times a day, or a workflow that reads incoming documents and fills in a spreadsheet.
We start by finding work that is repetitive, well defined and easy to check, and we keep a person in the loop wherever a mistake would matter.
What's included
- Automating repetitive office work
- Chat assistants for customer questions
- Machine learning models where they are worth it
- Data analysis and forecasting
- Text processing (documents, emails, forms)
- Connecting your systems to AI platforms
What you get
What changes for your business.
- 01
Hours back every week
Data entry, follow-ups and routine reports handled automatically, with people checking the exceptions.
- 02
Quicker answers for customers
An assistant that answers common questions at any hour and passes the rest to your team.
- 03
Decisions from your own data
Forecasts and summaries built from information you already collect.
Process
How a project runs.
Four stages, the same for a five-page website or a full application.
Step 01
Conversation
We talk through your business, your customers and what the project needs to achieve, and look at anything you already have.
Step 02
Proposal
You get a written scope, timeline and price. Nothing starts until you have approved it.
Step 03
Build and review
We work in short cycles and show you working software as we go, so there are no surprises at the end.
Step 04
Launch and support
We deploy, check everything in production and stay on for fixes, updates and improvements.
Questions
About AI and Automation
The questions we hear most about this service.
Is AI worth it for a smaller business?
Often, if you start small. The best first projects are usually practical automations (documents, emails, reports) where the time saved is easy to measure.
What happens to our data?
We share as little as possible with third-party AI services, and we document exactly where your data goes before anything is switched on.
Do we need our own data team?
No. We design, build and connect the tools, and hand over something your existing team can use.
Related
Often combined with
Tell us what you need.
Share a few details and we'll reply within 24 hours on business days with next steps. No obligation.