Privacy Policy

FTN Consortium (“we”, “us”, or “our”) is committed to protecting the privacy of all individuals who interact with our website and services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights in relation to it.

This policy applies to the website ftnconsortium.com and all services provided by FTN Consortium. By using our website or services, you agree to the terms described in this policy.

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India), and we follow principles aligned with the General Data Protection Regulation (GDPR) where applicable to international visitors.

1. Information We Collect

We collect personal information only when it is voluntarily provided by you or is necessary to deliver our services. The categories of information we may collect include:

Contact and inquiry data: Your full name, email address, phone number, company name, and project details submitted through our contact form.
Communication records: Email correspondence and messages exchanged with our team.
Technical data: IP address, browser type, operating system, referring URL, and pages visited — collected automatically via server logs and analytics tools.
Usage data: Information about how you navigate and interact with our website, such as time on page and links clicked.

We do not collect sensitive personal data such as government identification numbers, financial account details, or biometric data through our website.

2. How We Use Your Information

The information we collect is used strictly for legitimate business purposes:

To respond to your inquiries and provide quotes or proposals for our services.
To communicate project updates, timelines, and deliverables with existing clients.
To improve the performance, content, and usability of our website.
To comply with legal obligations under Indian law.
To detect and prevent fraudulent or unauthorised access to our systems.
To send service-related communications (we do not send unsolicited marketing emails).

We rely on your consent and legitimate interest as the legal bases for processing your data. You may withdraw consent at any time by contacting us at sales@ftnconsortium.com.

FTN Consortium does not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:

Service providers: Trusted third-party tools used for email delivery, analytics, or hosting, bound by confidentiality agreements.
Legal requirements: Where required to comply with applicable law, court orders, or government requests under Indian jurisdiction.
Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred — you will be notified if this occurs.

All third-party service providers we use are required to handle your data in accordance with applicable data protection laws.

4. Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

Encrypted data transmission via HTTPS / TLS across all pages.
Access controls ensuring only authorised personnel can view submitted data.
Regular security reviews and vulnerability assessments of our systems.
Secure server hosting with firewall and intrusion detection in place.

While we take all reasonable precautions, no method of transmission over the internet is completely secure. In the unlikely event of a data breach affecting your rights, we will notify you as required under applicable law.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months for business continuity purposes. You may request deletion of your data at any time by contacting us.

6. Cookies and Tracking

Our website may use cookies — small text files stored in your browser — to enhance your experience. We use the following types of cookies:

Essential cookies: Required for basic website functionality such as session management.
Analytics cookies: Used to understand how visitors use our website, helping us improve content and performance. Analytics data is aggregated and anonymised.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website. We do not use cookies for behavioural advertising or cross-site tracking.

7. Third-Party Links

Our website may contain links to external websites, social media platforms, or partner resources. FTN Consortium is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit. Links to external sites do not constitute an endorsement by FTN Consortium.

8. Your Rights

Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal data:

Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
Right to restriction: Request that we limit the processing of your data in certain circumstances.
Right to data portability: Request transfer of your data in a machine-readable format (applicable under GDPR).
Right to object: Object to processing of your data based on legitimate interests.
Right to withdraw consent: Withdraw any consent previously given at any time.

To exercise any of these rights, please contact us at sales@ftnconsortium.com. We will respond to all requests within 30 days.

9. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

10. Changes to This Policy

FTN Consortium reserves the right to update this Privacy Policy at any time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website following the posting of changes constitutes your acceptance of the revised policy. We recommend reviewing this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: sales@ftnconsortium.com
Website: ftnconsortium.com/contact
Location: India

We are committed to resolving any privacy-related concerns promptly and transparently.